[COMPLETED] Service Disruption - web199 - : CHKDSK

Date : 20th Mar 2020

Time : 04:00 AM SGT +0800

Server Maintenance Update:

The CHKDSK maintenance is completed on server and all services on this server will now resume their operations without any noticeable service impact.



Dear Valued Clients,


*** All web and mysql services refer to server web199 get affected ***


Date : 19th Mar 2020

Time : 11:00 PM SGT +0800

ETA  : N/A


Service Disruption Details:
Our monitoring system has detected HTTP and FTP service for this server is not been responding. Our concern technical team  working on the server got alert by server sensor with indication of files system error. To avoid further impact throughout , they have react to bring down server for immediate CHKDSK procedure to verify filesystem consistency.

What is CHKDSK?
chkdsk is a command run utility in Microsoft Windows-based systems to check the file system and status of the system's hard drives.

Service Disruption Affects :
During the maintenance time frame, all services will not be available until it is complete.

Best Regards,

Support Team
Technical Support Department