[COMPLETED] Scheduled Network Maintenance - Network Rectification

Date: 25th Jun 2018
Time: 6.00 AM SGT

Maintenance Affects:
Scheduled Network Maintenance process has been completed on aforementioned time for service rectification.

Dear Valued Customers,

*** Only clients host under shared hosting environment with the specified range get affected ***

Date: 24th Jun 2018
Time: 1 AM  - 6 AM SGT
ETA: 2 hours

Affected Server : 

Server with IP range -

Maintenance Details:

We have notified by uplink provider (Starhub) that network maintenance task will be carry out on aforementioned time for service rectification.

Maintenance Affects:

During maintenance window, shared hosting account that hosted under the affected IP range shall experience difficulty of access to all services.

How to check if your website host under the affected web server?

Perform a PING on your administrate domain eg: www.yourdomain.com and verify the return result if match the IP stated above.


Steps of using Ping Command

Please do not hesitate to contact us by creating a Helpdesk Ticket at https://support.cybersite.com.sg/en/support/home if you have any enquiries regarding this maintenance event. Thank You!

Best Regards,


Support Team

Technical Support Department