[COMPLETED] Scheduled Maintenance - OS Update

Date: 24th Apr 2021

Time: 09:30 PM SGT


Maintenance Update:

Scheduled windows update and server reboot maintenance has been completed successfully on all servers. All services will now resume their operations smoothly on all servers without any noticeable service impact.


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Dear Valued Customers,


*** Only Windows SSD VPS clients will be affected ***


Maintenance Details :

We will carry out the quarterly basis HOST server's operating system maintenance on following date/time:

Maintenance Start Time / Date : 8:00 PM SGT, 24th April 2021

Maintenance End time / Date : 12:01 AM SGT, 25th April 2021


What is HOST server? 

The HOST server is the hypervisor machine that runs virtual private server or so called guest machine. 


Maintenance Affects :

During the maintenance window, we will reboot the HOST server to apply the latest Microsoft Windows operating system updates. 

The Windows SSD Virtual Private Server will be inaccessible during the HOST reboot.


We encourage each Windows SSD VPS's user to run Windows Update also by referring the guide below :
https://support.microsoft.com 


How to Run Windows Update


Windows Server 2003 

1. Open Windows Update by clicking the Start button. Then click “All Programs”, looking for “Windows Update” and click it. 

2. An Internet Explorer will appear loading Windows Update website (URL http://update.microsoft.com

3. Click Check for updates, and then wait while Windows looks for the latest updates for your computer. 

4. If any updates are found, click Install updates. 


 Windows Server 2008 

1. Open Windows Update by clicking the Start button. Then click “All Programs”, looking for “Windows Update” and click it. 

2. In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer. 

3. If any updates are found, click Install updates. 


Windows Server 2012 

1. Press Winkey+X, y (System), select Windows Update (bottom of left panel) 

2. In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer. 

3. If any updates are found, click Install updates.


Windows Server 2016

1. Click on the ‘Start’ menu and select ‘All Programs’ then select ‘Windows Update’

3. Click ‘Check for updates’ and then wait while Windows looks for the latest updates for your computer. 

4. If any updates are found, click Install updates.


If  you have any difficulties, please do not hesitate to contact our 24x7 technical support team (Department: Technical Support (Dedicated Server / 

VPS / Cloud / Colocation ) by submitting a ticket at (https://support.cybersite.com.sg/en/support/tickets/new) or email us at support@cybersite.com


Best Regards,


Support Team

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Technical Support Department