1.    Log in our Cybersite Billing system via https://www.cybersite.com.sg/billing/clientarea.php.


 

2.    Locate Support PIN area at top left corner.





3.    Click Generate new PIN if you do not have a PIN yet.


 



4.    It will show your current PIN. Keep it safe!


 



5.    Provide the PIN to Support member that handle your chat for verification purpose.