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Knowledge base
Smartermail 10.x to 15.x
Smartermail
19
Change your settings in Smartermail
Create an autoresponder in CloudMail
How to get the email header from Smartermail
How to create an email on Smartermail
Email password reset in Smartermail
See all 19 articles
Networking
Networking troubleshooting tools
3
Ping plotter
How to clear your browser cache
How to use PING command
Support Channel
Support Channel
1
Submit case via support portal
DNS
DNS
3
How to Manage the FREE DNS Zone via Client Area Portal
Domain Name Extension with Limitation on Characters
Update domain nameservers via Client Area
Cybersite Email
Email Client
2
Fetch Cybersite emails using Gmail
How To Get Full E-mail Header in Outlook Express, MS Outlook, Mozilla Thunderbird, Windows Live Hotmail, GMail, Yahoo! Mail, and Apple Mail
Cloud Mail
1
Setting Up Cloud Mail
General
5
All about Email Spoofing
Understanding Email Spoofing
Sample script/coding for PHP/ASP contact form with SMTP authentication
Compromised Email Account Recovery
Email Forwarding Policy
SucuriFirewall Protection
Sucuri Firewall Protection
1
How to Enable Sucuri Firewall Protection
Cybersite - Billing
General
14
Managing Sub-Contact/s in Cybersite Billing System
Change Primary Contact Email in Cybersite Billing System
How to generate Support PIN
Security Question in Cybersite Billing System
Mobile Number in Cybersite Billing System
See all 14 articles
Domain/Hosting Renewal
3
Billing System "Disable Auto-Renew" Function
Domain Payment Reminder
How To Renew Domain Name Before Expiry Date?
.SG Domain name
.sg Domain Name
4
.SG domain FAQs
SGNIC Domain Lock
Guidance on SingPass Details Update
SGNIC - VerifiedID@SG
Email / Email Clients
Webmail - cPanel
13
How to view complete email header in Horde Webmail and Roundcube Webmail
Change Email Password Through Horde Webmail
How to access to cPanel and Webmail in Linux hosting
Creating an auto responder from Webmail
To remove horde deleted email instead of marking them with a strike line.
See all 13 articles
Outlook
32
How To Get Full E-mail Header in Outlook Express, MS Outlook, Mozilla Thunderbird, Windows Live Hotmail, GMail, Yahoo! Mail, and Apple Mail
Configure an email on Outlook Express
Configure an email on Outlook 2003
How to setup an IMAP email account in Microsoft Outlook 2016
How to enable SMTP authentication for Microsoft Outlook 2007
See all 32 articles
Scam Type Emails - Attachment Scam
1
Sample of Attachment Scam
Smartermail v15 - Windows
19
How to get email header from Smartermail
How to change Smartermail password according to new password policy
How to override default spam filtering rules and Adding Trusted Sender from Smartermail
Greylisting on SmarterMail
Migrate Mailbox data from Third Party Mail servers to SmarterMail
See all 19 articles
Thunderbird
7
Difference between IMAP and POP3
Switch from POP to IMAP account
Blocking a Sender (Thunderbird)
How to Setup a POP3 Email Account in Mozilla Thunderbird
How to Setup an IMAP Email Account in Mozilla Thunderbird
See all 7 articles
Scam Type Emails - Checkup Scam
1
Sample of Checkup Scam
General
31
My Email Delivered to Spam Folder of Google
Discontinue of TM E-Mail services
Default TXT record for Google Apps Mail
What is the maximum email size and attachment I can sent out at a time?
Email Forwarding Policy
See all 31 articles
iPhone
7
Setup email account onto iPhone Mail
How to setup email account in iPhone
Configure Exchange ActiveSync on the iPhone
How to enable SMTP authentication in iPhone
How to setup email account for iPhone
See all 7 articles
Scam Type Emails - Payment Scam
1
Sample of Payment Scam
Smartermail v16 - Windows
23
Create email account in SmarterMail v16
Reset email account password by Admin account in SmarterMail v16
Adjust email space for email account in Smartermail v16
How to get email header from Smartermail v16
How to create email signature in Smartermail v16
See all 23 articles
Android
15
How to Archive Emails [Bluemail]
How to Reply without Quoting Original Text
How to request Read Recipient [Bluemail]
How to set up delayed email delivery (Android)
How to change Cluster Settings [Bluemail]?
See all 15 articles
iPad
2
How to Setup POP email account from iPad
How to Setup IMAP email account from iPad
Gmail
5
Fetch emails using Gmail
How to download email in Gmail?
How to enable POP or IMAP in GMail
How to Enable Read Receipt in G Suite
How to use Gmail to send email from your domain email address
Office 365
1
Office 365 How-To
Yahoo Mail
1
Fetch emails using Yahoo mail
MAC Mail
3
Configuring Mac OS X 10.3 Apple Mail
Configuring Mac OS X Apple Mail
Enabling SMTP Authentication on Apple Mac
Windows Live Mail
1
Setting Up Windows Live Mail
Hosting Control Panel
Network
10
Ping plotter
Trace Route
How to use PING command
Unix Traceroute and ping program - MTR
How to Flush DNS Cache From Your Computer?
See all 10 articles
cPanel
78
cPanel services and ports
A DNS entry for "xxx.com' already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed.
How to create Addon Domain in cPanel
Announcement - Box Trapper removal from cPanel
How Do I Back Up My Site in cPanel
See all 78 articles
MySQL
16
Backup and Restore Mysql Database using Mysqldump
Backup/restore MySQL databases from cPanel
MySQL Trigger and View
Connection Strings for MySQL
Does your server support MySQL Front?
See all 16 articles
WebsitePanel
40
WebSitePanel DNS ZoneHosting
How to point domain to Shopify with WebSitePanel
How to Point Domain to Weebly with WebSitePanel
Enable/View Statistic in Website Panel
How to point domain to Wix from WebSitePanel
See all 40 articles
File Transfer Protocol (FTP)
11
How to access FTP via FileZilla
How to access FTP via Windows Explorer
How Do I Configure My FTP Client?
Error when using FileZilla 3.7.*
Too many connections (number) from this IP in FileZilla
See all 11 articles
Microsoft SQL
6
Connect to MS SQL Server Database
Microsoft OLE DB Provider for SQL Server error '80004005'
Microsoft OLE DB Provider for SQL Server error '80040e4d'
Can I connect to MS SQL 2005 database server using MS SQL 2000 Enterprise Manager?
Using Enterprise Manager to Connect Microsoft SQL 2000 Database
See all 6 articles
Web Host Manager (WHM)
31
Setting up Google Apps Mail from WHM
WHM - Initial Setup Guide
Reset Password through WHM
How to Login into WHM Control Panel
Checking Server Information in WHM Control Panel
See all 31 articles
PhpMyAdmin
7
Backup Mysql Database Using PHPMyAdmin
Changing Collation in PhpMyAdmin
Clone database using PhpMyAdmin
How to change the MySQL database table engine to InnoDB
How to optimize database through phpMyadmin
See all 7 articles
Website
9
Force redirect website to the SSL Certification connection using .htaccess file
URL masking
How To Clear Your Browser Cache?
What is browser cache ?
Taking Screenshot/PrintScreen
See all 9 articles
Microsoft Access
2
Connect to MS Access Database
Connection String for MS Access
MSPControl Panel
35
Creating A Customer/ User Account in MSPControl Panel
How to add a domain in MSPControl Panel
Creating A FTP Account In MSPControl Panel
How to Enable/Disable Mail Forwading Function (MSPControl Panel)
How to Create Peer Account
See all 35 articles
SolidCP
24
How to use Forgot Password option in SolidCP
How to reset control panel password after login in SolidCP
How to access Database via Control Panel?
How to create MySQL database in SolidCP?
How to Add an FTP account in SolidCP
See all 24 articles
Plesk
28
How to Delete Domain and Subdomain in Plesk Control Panel
How to Create Email in Plesk
How to Login into Plesk
How to Remove Users Role in Plesk
How to Edit Users Role in Plesk
See all 28 articles
Hosting, Website, Scripts
8
Getting started with Webhosting
How To Use formmail.cgi
How initiate a FTP connection to the server?
SSL Certificate warning when visiting Plesk login page
Set default page on Linux plesk using htaccess
See all 8 articles
CloudStore
3
How to create new backup schedule?
How to install CloudStore Client on my PC?
How to restore your backup files?
Migration of Data Center
1
FAQ - IP change for NS1.NETDNS.NET
MSSQL
1
How to Access MSSQL with MSSQL Management Studio
Community forums
Showing recent updates
Cybersite.com.sg
Announcement
118
Announcement: SSL Certificate Validity Periods Reduced to 1 Year
Posted by
Gaveen Khor
,
6 months ago
Last Reply
by Gaveen Khor
6 months ago
Announcement - CSPL DNS management
Posted by
Gaveen Khor
,
6 months ago
Last Reply
by Gaveen Khor
6 months ago
Change of .SG Domain Registrar: From Cybersite to Exabytes
Posted by
Annie Ong
,
7 months ago
Last Reply
by Annie Ong
7 months ago
See all 118 topics