Cybersite.com.sg Support Portal

Smartermail 19

• Change your settings in Smartermail
• Create an autoresponder in CloudMail
• How to get the email header from Smartermail
• How to create an email on Smartermail
• Email password reset in Smartermail

See all 19 articles

Outlook 11

• Configure an email on Outlook 2007
• Configure an email on Outlook Express
• Configure an email on Outlook 2003
• Configure an IMAP account in Microsoft Office 2016
• How to enable SMTP authentication for Microsoft Outlook 2007

See all 11 articles

Thunderbird 2

• Creating a POP3 Email Account in Mozilla Thunderbird
• Creating an IMAP Email Account in Mozilla Thunderbird

iPhone 1

• Setup email account onto iPhone Mail

Android 1

• How to setup email account in Android Smartphone

Networking troubleshooting tools 3

• Ping plotter
• How to clear your browser cache
• How to use PING command

Support Channel 1

• Submit case via support portal

DNS 2

• How to add DNS zone in Client Billing Area
• Domain Name Extension with Limitation on Characters

Email Client 2

• Fetch Cybersite emails using Gmail
• How To Get Full E-mail Header in Outlook Express, MS Outlook, Mozilla Thunderbird, Windows Live Hotmail, GMail, Yahoo! Mail, and Apple Mail

Cloud Mail 1

• Setting Up Cloud Mail

General 5

• All about Email Spoofing
• Understanding Email Spoofing
• Sample script/coding for PHP/ASP contact form with SMTP authentication
• Compromised Email Account Recovery
• Email Forwarding Policy

Office 365 6

• Office 365 Admin Setup using Setup Wizard
• Add a domain to Office 365
• Assign Office 365 License to User Accounts
• Set up Office 365 for Business Essentials Plan
• Set up Office 365 for Business Plan

See all 6 articles

Sucuri Firewall Protection 1

• How to Enable Sucuri Firewall Protection

Dedicated Server / VPS / Co-location 1

• How to retrieve your Plesk License Activation Key

General 2

• Managing Sub-Contact/s in Cybersite Billing System
• Change Primary Contact Email in Cybersite Billing System

Attachment Scam 1

• Sample of Attachment Scam

Checkup Scam 1

• Sample of Checkup Scam

E-Payment Scam 1

• Sample of E-Payment Scam

Data Center 3

• Exabytes Data Center (PENANG DC) Visitation Request
• Exabytes Data Center (KL DC) Visitation Request
• Singapore Data Center Visitation Request

Windows Server 11

• How to Run Windows Update
• The terminal server has exceeded the maximum number of allowed connection
• Windows VPS: How to reset the administrator login detail by WebSite Panel
• Window VPS: How to install FTP service in IIS6
• Domain Physical Path in Windows Server Server

See all 11 articles

DNS Settings 3

• Managing Reverse DNS (rDNS)
• How to point to Dedicated Server Default Nameserver
• How to verify my website before switch over DNS?

Linux Server 7

• How to install telnet in a Linux server
• How to upgrade MySQL to 5.0 and PHP to 5.x on cPanel servers (Dedicated server which using cPanel)
• How to change PHP 5 Handler from suphp to fcgi in WHM (Linux hosting)
• How To Fix cPanel Error “IP Address Has Changed!” from Reseller panel WHM
• How to open ports in WHM/SSH firewall?

See all 7 articles

Smartermail 1

• Smartermail License expired

Cluster Setup 0

Virtual Private Server 0

Linux VPS 1

• How to manage virtual private server at client billing portal

Plesk Server 8

• How to retrieve your Plesk License Activation Key
• How to Add Domain on your Plesk Web Admin (Exabytes)
• Assign Let's Encrypt to a Website
• How to create FTP Access on Plesk Admin
• How to Add Domain on your Plesk Web Admin (Usonyx)

See all 8 articles

Security Updates 1

• How to update server's kernel

.sg Domain Name 2

• .SG domain FAQs
• SGNIC Domain Lock

Sitelock 1

• How to login to SiteLock dashboard?

SpamExperts 12

• SpamExpert general FAQ Questions
• How To Enter SPAM Expert Dashboard
• How to Report Spam in Spam Expert
• How To Check Incoming Mail Logs In SPAM Expert
• How To Check Quarantine Email In SPAM Expert

See all 12 articles

SSL 4

• What is SSL ?
• SSL purposes
• Purchasing SSL Certificate Information
• What should I do if I receive AutoSSL Expiry Notification

goMobi 2

• What Is GoMobi Website and how it work
• How to access gomobi via client area

Content Delivery Network (CDN) 6

• What Is CDN
• How to add the CDN resources
• How to Enable CDN for Static Website
• How to Enable CDN for WordPress
• How to Enable CDN for Joomla

See all 6 articles

Acronis Backup Cloud 26

• Firewall Access Ports
• Installing Acronis Backup Cloud Windows / Linux / Mac Agents
• Uninstalling Acronis Backup Cloud Windows / Linux / Mac Agents
• Manual Uninstallation of Backup Client for Linux
• Create Backup Policy To Backup Your Server / VM / PC

See all 26 articles

Cloudflare 160

• Getting Started with Cloudflare
• Changing domain nameservers to Cloudflare
• Whitelist Cloudflare IP addresses
• Cloudflare Dashboard
• Create Cloudflare account and add a website

See all 160 articles

R1Soft 2

• Getting to know your R1Soft Restore Backups
• R1Soft Restore Backups - Restoring or Downloading Particular Files

Sucuri Firewall Protection 1

• How to Enable Sucuri Firewall Protection

Network 8

• Ping plotter
• Trace Route
• How to use PING command
• Unix Traceroute and ping program - MTR
• How to Flush DNS Cache From Your Computer?

See all 8 articles

File Transfer Protocol (FTP) 5

• How to access FTP via FileZilla
• How to access FTP via Windows Explorer
• How Do I Configure My FTP Client?
• Error when using FileZilla 3.7.*
• Too many connections (number) from this IP in FileZilla

Website 7

• Force redirect website to the SSL Certification connection using .htaccess file
• URL masking
• How To Clear Your Browser Cache?
• What is browser cache ?
• Taking Screenshot/PrintScreen

See all 7 articles

Cloud Servers 7

• Minimum Space Requirement for Windows 2012
• Getting Started
• Backup Up Your Cloud Server
• Restore Your Cloud Server From a Backup
• Restarting Cloud Server For Upgrade To Take Effect

See all 7 articles

MySQL 2

• Export and import database from linux terminal (SSH)
• How to find Plesk domains exceeding disk quota?

Dedicated 7

• How initiate a FTP connection to the server?
• How to connect to a Linux server using SSH?
• How to connect to windows server using Remote Desktop tool?
• How to disable network discovery (Windows 2008)?
• How to hide my Windows 2003 server from the Microsoft Computer Browser service?

See all 7 articles

Hosting, Website, Scripts 7

• Getting started with Webhosting
• How To Use formmail.cgi
• How initiate a FTP connection to the server?
• SSL Certificate warning when visiting Plesk login page
• Set default page on Linux plesk using htaccess

See all 7 articles

CloudStore 3

• How to create new backup schedule?
• How to install CloudStore Client on my PC?
• How to restore your backup files?

VPS 3

• Blocking SPAM using Blacklist
• How initiate a FTP connection to the server?
• How to connect to windows server using Remote Desktop tool?

HyperV 2

• How to disable network discovery (Windows 2008)?
• How to hide my Windows 2003 server from the Microsoft Computer Browser service?

Windows SSD 2

• How to check your VPS IP Address after provisioning
• Windows SSD Control Panel User Manual

SolusVM 2

• SolusVM Control Panel User Manual (Bootstrap Theme)
• SolusVM Control Panel User Manual (Enhanced Theme)

Virtuozzo 5

• How to connect to a Linux server using SSH?
• How to do a full restore of my VPS via VZPP/PVA control panel?
• How to take a full VPS backup via VZPP/PVA control panel?
• Installing package with YUM
• Set default page on Linux plesk using htaccess

Wordpress 2

• Adding a Blog to Your Site [Video]
• How to force WordPress with SSL connection

Weebly 2

• Plesk PHP Settings
• Weebly Themes not Updating

Migration of Data Center 1

• FAQ - IP change for NS1.NETDNS.NET

Opencart 1

• How to force Opencart to work with HTTPS

Magento 1

• SSL on Magento version 1.9

Webmail - cPanel 16

• How to view complete email header in Horde Webmail, Roundcube Webmail, and SquirrelMail Webmail
• How to access to cPanel and Webmail in Linux hosting
• Differences : Horde, SquirrelMail, and RoundCube Webmail ?
• Creating cpanel User/Account Level Filtering to move the Email to Junk folder
• Creating cpanel User/Account Level Filtering to filter certain keyword

See all 16 articles

Smartermail v15 - Windows 19

• How to get email header from Smartermail
• How to change Smartermail password according to new password policy
• How to override default spam filtering rules and Adding Trusted Sender from Smartermail
• Greylisting on SmarterMail
• Migrate Mailbox data from Third Party Mail servers to SmarterMail

See all 19 articles

Email Client 41

• How To Get Full E-mail Header in Outlook Express, MS Outlook, Mozilla Thunderbird, Windows Live Hotmail, GMail, Yahoo! Mail, and Apple Mail
• How to setup POP3 Email Account in iPad
• How to setup IMAP email account in iPad
• How to setup email account in iPhone
• How to setup email account in Microsoft Outlook 2013

See all 41 articles

General 23

• Discontinue of TM E-Mail services
• Default TXT record for Google Apps Mail
• What is the maximum email size and attachment I can sent out at a time?
• Email Forwarding Policy
• How to verify if SPF record is setup correctly

See all 23 articles

Smartermail v16 - Windows 22

• Create email account in SmarterMail v16
• Reset email account password by Admin account in SmarterMail v16
• Adjust email space for email account in Smartermail v16
• How to get email header from Smartermail v16
• How to create email signature in Smartermail v16

See all 22 articles

Office 365 0

Webmail Change Password 1

• Change Email Password Through Horde Webmail

cPanel 75

• How to check Inodes usage in Linux hosting package
• Inode Usage
• What is Softaculous
• How to access and install applications in Softaculous
• Procedures To Change of Hosting Platform (Windows to Linux or vice versa)

See all 75 articles

WebsitePanel 37

• How to point domain to Shopify with WebSitePanel
• How to point domain to Weebly with WebSitePanel
• How to point domain to Wix from WebSitePanel
• Manual installation of WordPress in Website Panel
• How to change password in Website Panel

See all 37 articles

Web Host Manager (WHM) 2

• Setting up Google Apps Mail from WHM
• WHM - Initial Setup Guide

MSPControl Panel 3

• Creating A Customer/ User Account in MSPControl Panel
• How to add a domain in MSPControl Panel
• Creating A FTP Account In MSPControl Panel

SolidCP 2

• How to use Forgot Password option in SolidCP
• How to reset control panel password after login in SolidCP