Cybersite.com.sg Support Portal

Smartermail 19

• Change your settings in Smartermail
• Create an autoresponder in CloudMail
• How to get the email header from Smartermail
• How to create an email on Smartermail
• Email password reset in Smartermail

View all 19

Networking troubleshooting tools 3

• Ping plotter
• How to clear your browser cache
• How to use PING command

Support Channel 1

• Submit case via support portal

DNS 3

• How to Manage the FREE DNS Zone via Client Area Portal
• Domain Name Extension with Limitation on Characters
• Update domain nameservers via Client Area

Email Client 2

• Fetch Cybersite emails using Gmail
• How To Get Full E-mail Header in Outlook Express, MS Outlook, Mozilla Thunderbird, Windows Live Hotmail, GMail, Yahoo! Mail, and Apple Mail

Cloud Mail 1

• Setting Up Cloud Mail

General 5

• All about Email Spoofing
• Understanding Email Spoofing
• Sample script/coding for PHP/ASP contact form with SMTP authentication
• Compromised Email Account Recovery
• Email Forwarding Policy

Sucuri Firewall Protection 1

• How to Enable Sucuri Firewall Protection

General 14

• Managing Sub-Contact/s in Cybersite Billing System
• Change Primary Contact Email in Cybersite Billing System
• How to generate Support PIN
• Security Question in Cybersite Billing System
• Mobile Number in Cybersite Billing System

View all 14

Domain/Hosting Renewal 3

• Billing System "Disable Auto-Renew" Function
• Domain Payment Reminder
• How To Renew Domain Name Before Expiry Date?

.sg Domain Name 4

• .SG domain FAQs
• SGNIC Domain Lock
• Guidance on SingPass Details Update
• SGNIC - VerifiedID@SG

Webmail - cPanel 13

• How to view complete email header in Horde Webmail and Roundcube Webmail
• Change Email Password Through Horde Webmail
• How to access to cPanel and Webmail in Linux hosting
• Creating an auto responder from Webmail
• To remove horde deleted email instead of marking them with a strike line.

View all 13

Outlook 34

• How To Get Full E-mail Header in Outlook Express, MS Outlook, Mozilla Thunderbird, Windows Live Hotmail, GMail, Yahoo! Mail, and Apple Mail
• Configure an email on Outlook Express
• Configure an email on Outlook 2003
• How to setup an IMAP email account in Microsoft Outlook 2016
• How to enable SMTP authentication for Microsoft Outlook 2007

View all 34

Scam Type Emails - Attachment Scam 1

• Sample of Attachment Scam

Smartermail v15 - Windows 19

• How to get email header from Smartermail
• How to change Smartermail password according to new password policy
• How to override default spam filtering rules and Adding Trusted Sender from Smartermail
• Greylisting on SmarterMail
• Migrate Mailbox data from Third Party Mail servers to SmarterMail

View all 19

Thunderbird 6

• Switch from POP to IMAP account
• Blocking a Sender (Thunderbird)
• How to Setup a POP3 Email Account in Mozilla Thunderbird
• How to Setup an IMAP Email Account in Mozilla Thunderbird
• Changing Frequency of Checking Email in Thunderbird

View all 6

Scam Type Emails - Checkup Scam 1

• Sample of Checkup Scam

General 39

• My Email Delivered to Spam Folder of Google
• Discontinue of TM E-Mail services
• Difference between IMAP and POP3
• Default TXT record for Google Apps Mail
• What is the maximum email size and attachment I can sent out at a time?

View all 39

iPhone 5

• Configure Exchange ActiveSync on the iPhone
• How to enable SMTP authentication in iPhone
• How to setup email account for iPhone
• iPhone / iPad CalDav Sync with Linux Horde Webmail
• iPhone

Scam Type Emails - Payment Scam 1

• Sample of Payment Scam

Smartermail v16 - Windows 24

• Create email account in SmarterMail v16
• Reset email account password by Admin account in SmarterMail v16
• Adjust email space for email account in Smartermail v16
• How to get email header from Smartermail v16
• How to create email signature in Smartermail v16

View all 24

Android 15

• How to Archive Emails [Bluemail]
• How to Reply without Quoting Original Text
• How to request Read Recipient [Bluemail]
• How to set up delayed email delivery (Android)
• How to change Cluster Settings [Bluemail]?

View all 15

iPad 2

• How to Setup POP email account from iPad
• How to Setup IMAP email account from iPad

Gmail 5

• Fetch emails using Gmail
• How to download email in Gmail?
• How to enable POP or IMAP in GMail
• How to Enable Read Receipt in G Suite
• How to use Gmail to send email from your domain email address

Office 365 1

• Office 365 How-To

Yahoo Mail 1

• Fetch emails using Yahoo mail

MAC Mail 3

• Configuring Mac OS X 10.3 Apple Mail
• Configuring Mac OS X Apple Mail
• Enabling SMTP Authentication on Apple Mac

Windows Live Mail 1

• Setting Up Windows Live Mail

DNSBL / RBL 1

• Prevent false positives from UCEProtect

SPAM 1

• SPAM Filtering

Network 10

• Ping plotter
• Trace Route
• How to use PING command
• Unix Traceroute and ping program - MTR
• How to Flush DNS Cache From Your Computer?

View all 10

cPanel 78

• cPanel services and ports
• A DNS entry for "xxx.com' already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed.
• How to create Addon Domain in cPanel
• Announcement - Box Trapper removal from cPanel
• How Do I Back Up My Site in cPanel

View all 78

MySQL 16

• Backup and Restore Mysql Database using Mysqldump
• Backup/restore MySQL databases from cPanel
• MySQL Trigger and View
• Connection Strings for MySQL
• Does your server support MySQL Front?

View all 16

WebsitePanel 40

• WebSitePanel DNS ZoneHosting
• How to point domain to Shopify with WebSitePanel
• How to Point Domain to Weebly with WebSitePanel
• Enable/View Statistic in Website Panel
• How to point domain to Wix from WebSitePanel

View all 40

File Transfer Protocol (FTP) 8

• How to access FTP via FileZilla
• How to access FTP via Windows Explorer
• How Do I Configure My FTP Client?
• Too many connections (number) from this IP in FileZilla
• How to Access FTP via FileZilla

View all 8

Microsoft SQL 6

• Connect to MS SQL Server Database
• Microsoft OLE DB Provider for SQL Server error '80004005'
• Microsoft OLE DB Provider for SQL Server error '80040e4d'
• Can I connect to MS SQL 2005 database server using MS SQL 2000 Enterprise Manager?
• Using Enterprise Manager to Connect Microsoft SQL 2000 Database

View all 6

Web Host Manager (WHM) 31

• Setting up Google Apps Mail from WHM
• WHM - Initial Setup Guide
• Reset Password through WHM
• How to Login into WHM Control Panel
• Checking Server Information in WHM Control Panel

View all 31

PhpMyAdmin 7

• Backup Mysql Database Using PHPMyAdmin
• Changing Collation in PhpMyAdmin
• Clone database using PhpMyAdmin
• How to change the MySQL database table engine to InnoDB
• How to optimize database through phpMyadmin

View all 7

Website 7

• Force redirect website to the SSL Certification connection using .htaccess file
• URL masking
• How To Clear Your Browser Cache?
• What is browser cache ?
• Taking Screenshot/PrintScreen

View all 7

Microsoft Access 2

• Connect to MS Access Database
• Connection String for MS Access

MSPControl Panel 35

• Creating A Customer/ User Account in MSPControl Panel
• How to add a domain in MSPControl Panel
• Creating A FTP Account In MSPControl Panel
• How to Enable/Disable Mail Forwading Function (MSPControl Panel)
• How to Create Peer Account

View all 35

SolidCP 24

• How to use Forgot Password option in SolidCP
• How to reset control panel password after login in SolidCP
• How to access Database via Control Panel?
• How to create MySQL database in SolidCP?
• How to Add an FTP account in SolidCP

View all 24

Plesk 31

• How to Delete Domain and Subdomain in Plesk Control Panel
• How to Create Email in Plesk
• How to Login into Plesk
• How to Remove Users Role in Plesk
• How to Edit Users Role in Plesk

View all 31

Hosting, Website, Scripts 8

• Getting started with Webhosting
• How To Use formmail.cgi
• How initiate a FTP connection to the server?
• SSL Certificate warning when visiting Plesk login page
• Set default page on Linux plesk using htaccess

View all 8

CloudStore 3

• How to create new backup schedule?
• How to install CloudStore Client on my PC?
• How to restore your backup files?

Migration of Data Center 1

• FAQ - IP change for NS1.NETDNS.NET

MSSQL 1

• How to Access MSSQL with MSSQL Management Studio