Cybersite.com.sg Support Portal

Smartermail 19

• Change your settings in Smartermail
• Create an autoresponder in CloudMail
• How to get the email header from Smartermail
• How to create an email on Smartermail
• Email password reset in Smartermail

See all 19 articles

Networking troubleshooting tools 3

• Ping plotter
• How to clear your browser cache
• How to use PING command

Support Channel 1

• Submit case via support portal

DNS 3

• How to add DNS zone in Client Billing Area
• Domain Name Extension with Limitation on Characters
• Update domain nameservers via Client Area

Email Client 2

• Fetch Cybersite emails using Gmail
• How To Get Full E-mail Header in Outlook Express, MS Outlook, Mozilla Thunderbird, Windows Live Hotmail, GMail, Yahoo! Mail, and Apple Mail

Cloud Mail 1

• Setting Up Cloud Mail

General 5

• All about Email Spoofing
• Understanding Email Spoofing
• Sample script/coding for PHP/ASP contact form with SMTP authentication
• Compromised Email Account Recovery
• Email Forwarding Policy

Office 365 6

• Office 365 Admin Setup using Setup Wizard
• Add a domain to Office 365
• Assign Office 365 License to User Accounts
• Set up Office 365 for Business Essentials Plan
• Set up Office 365 for Business Plan

See all 6 articles

Sucuri Firewall Protection 1

• How to Enable Sucuri Firewall Protection

Dedicated Server / VPS / Co-location 1

• How to retrieve your Plesk License Activation Key

General 2

• Managing Sub-Contact/s in Cybersite Billing System
• Change Primary Contact Email in Cybersite Billing System

Domain/Hosting Renewal 0

Attachment Scam 1

• Sample of Attachment Scam

Checkup Scam 1

• Sample of Checkup Scam

E-Payment Scam 1

• Sample of E-Payment Scam

Data Center 5

• Exabytes Data Center (PENANG DC) Visitation Request
• Exabytes Data Center (KL DC) Visitation Request
• Singapore Data Center Visitation Request
• Data Center Visitation Privacy Policy
• Exabytes Data Center (CJ1) Visitation Request

Windows Server 13

• How to Run Windows Update
• The terminal server has exceeded the maximum number of allowed connection
• Windows VPS: How to reset the administrator login detail by WebSite Panel
• Window VPS: How to install FTP service in IIS6
• Domain Physical Path in Windows Server Server

See all 13 articles

DNS Settings 4

• Managing Free DNS Zones
• Managing Reverse DNS (rDNS)
• How to point to Dedicated Server Default Nameserver
• How to verify my website before switch over DNS?

Linux Server 7

• How to install telnet in a Linux server
• How to upgrade MySQL to 5.0 and PHP to 5.x on cPanel servers (Dedicated server which using cPanel)
• How to change PHP 5 Handler from suphp to fcgi in WHM (Linux hosting)
• How To Fix cPanel Error “IP Address Has Changed!” from Reseller panel WHM
• How to open ports in WHM/SSH firewall?

See all 7 articles

Smartermail 1

• Smartermail License expired

Cluster Setup 0

Virtual Private Server 0

Linux VPS 1

• How to manage virtual private server at client billing portal

Plesk Server 9

• How to retrieve your Plesk License Activation Key
• How to Add Domain on your Plesk Web Admin (Exabytes)
• Assign Let's Encrypt to a Website
• How to create FTP Access on Plesk Admin
• How to access and use Patchman in Plesk

See all 9 articles

Security Updates 1

• How to update server's kernel

.sg Domain Name 2

• .SG domain FAQs
• SGNIC Domain Lock

Network 10

• Ping plotter
• Trace Route
• How to use PING command
• Unix Traceroute and ping program - MTR
• How to Flush DNS Cache From Your Computer?

See all 10 articles

File Transfer Protocol (FTP) 5

• How to access FTP via FileZilla
• How to access FTP via Windows Explorer
• How Do I Configure My FTP Client?
• Error when using FileZilla 3.7.*
• Too many connections (number) from this IP in FileZilla

Website 7

• Force redirect website to the SSL Certification connection using .htaccess file
• URL masking
• How To Clear Your Browser Cache?
• What is browser cache ?
• Taking Screenshot/PrintScreen

See all 7 articles

Cloud Servers 7

• Minimum Space Requirement for Windows 2012
• Getting Started
• Backup Up Your Cloud Server
• Restore Your Cloud Server From a Backup
• Restarting Cloud Server For Upgrade To Take Effect

See all 7 articles

MySQL 2

• Export and import database from linux terminal (SSH)
• How to find Plesk domains exceeding disk quota?

Dedicated 8

• Create a phpinfo page
• How initiate a FTP connection to the server?
• How to connect to a Linux server using SSH?
• How to connect to windows server using Remote Desktop tool?
• How to disable network discovery (Windows 2008)?

See all 8 articles

Hosting, Website, Scripts 7

• Getting started with Webhosting
• How To Use formmail.cgi
• How initiate a FTP connection to the server?
• SSL Certificate warning when visiting Plesk login page
• Set default page on Linux plesk using htaccess

See all 7 articles

CloudStore 3

• How to create new backup schedule?
• How to install CloudStore Client on my PC?
• How to restore your backup files?

VPS 3

• Blocking SPAM using Blacklist
• How initiate a FTP connection to the server?
• How to connect to windows server using Remote Desktop tool?

HyperV 2

• How to disable network discovery (Windows 2008)?
• How to hide my Windows 2003 server from the Microsoft Computer Browser service?

Windows SSD 2

• How to check your VPS IP Address after provisioning
• Windows SSD Control Panel User Manual

SolusVM 2

• SolusVM Control Panel User Manual (Bootstrap Theme)
• SolusVM Control Panel User Manual (Enhanced Theme)

Virtuozzo 5

• How to connect to a Linux server using SSH?
• How to do a full restore of my VPS via VZPP/PVA control panel?
• How to take a full VPS backup via VZPP/PVA control panel?
• Installing package with YUM
• Set default page on Linux plesk using htaccess

Wordpress 2

• Adding a Blog to Your Site [Video]
• How to force WordPress with SSL connection

Weebly 2

• Plesk PHP Settings
• Weebly Themes not Updating

Migration of Data Center 1

• FAQ - IP change for NS1.NETDNS.NET

Opencart 1

• How to force Opencart to work with HTTPS

Magento 1

• SSL on Magento version 1.9

Webmail - cPanel 13

• How to view complete email header in Horde Webmail and Roundcube Webmail
• Change Email Password Through Horde Webmail
• How to access to cPanel and Webmail in Linux hosting
• Creating an auto responder from Webmail
• To remove horde deleted email instead of marking them with a strike line.

See all 13 articles

Smartermail v15 - Windows 19

• How to get email header from Smartermail
• How to change Smartermail password according to new password policy
• How to override default spam filtering rules and Adding Trusted Sender from Smartermail
• Greylisting on SmarterMail
• Migrate Mailbox data from Third Party Mail servers to SmarterMail

See all 19 articles

General 29

• My Email Delivered to Spam Folder of Google
• Discontinue of TM E-Mail services
• Default TXT record for Google Apps Mail
• What is the maximum email size and attachment I can sent out at a time?
• Email Forwarding Policy

See all 29 articles

Smartermail v16 - Windows 22

• Create email account in SmarterMail v16
• Reset email account password by Admin account in SmarterMail v16
• Adjust email space for email account in Smartermail v16
• How to get email header from Smartermail v16
• How to create email signature in Smartermail v16

See all 22 articles

cPanel 73

• cPanel services and ports
• A DNS entry for "xxx.com' already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed.
• How to create Addon Domain in cPanel
• Announcement - Box Trapper removal from cPanel
• How Do I Back Up My Site in cPanel

See all 73 articles

WebsitePanel 40

• WebSitePanel DNS ZoneHosting
• How to point domain to Shopify with WebSitePanel
• How to Point Domain to Weebly with WebSitePanel
• Enable/View Statistic in Website Panel
• How to point domain to Wix from WebSitePanel

See all 40 articles

Web Host Manager (WHM) 3

• Setting up Google Apps Mail from WHM
• WHM - Initial Setup Guide
• Reset Password through WHM

MSPControl Panel 35

• Creating A Customer/ User Account in MSPControl Panel
• How to add a domain in MSPControl Panel
• Creating A FTP Account In MSPControl Panel
• How to Enable/Disable Mail Forwading Function (MSPControl Panel)
• How to Create Peer Account

See all 35 articles

SolidCP 24

• How to use Forgot Password option in SolidCP
• How to reset control panel password after login in SolidCP
• How to access Database via Control Panel?
• How to create MySQL database in SolidCP?
• How to Add an FTP account in SolidCP

See all 24 articles

Plesk 20

• How to Delete Domain and Subdomain in Plesk Control Panel
• How to Create Email in Plesk
• How to Login into Plesk
• How to Remove Users Role in Plesk
• How to Edit Users Role in Plesk

See all 20 articles

Outlook 20

• How To Get Full E-mail Header in Outlook Express, MS Outlook, Mozilla Thunderbird, Windows Live Hotmail, GMail, Yahoo! Mail, and Apple Mail
• Configure an email on Outlook 2007
• Configure an email on Outlook Express
• Configure an email on Outlook 2003
• Configure an IMAP account in Microsoft Outlook 2016

See all 20 articles

Thunderbird 5

• Difference between IMAP and POP3
• Switch from POP to IMAP account
• Blocking a Sender (Thunderbird)
• Creating a POP3 Email Account in Mozilla Thunderbird
• Creating an IMAP Email Account in Mozilla Thunderbird

iPhone 5

• Setup email account onto iPhone Mail
• How to setup email account in iPhone
• Configure Exchange ActiveSync on the iPhone
• How to enable SMTP authentication in iPhone
• How to setup email account for iPhone

Android 6

• How to setup email account in Android Smartphone
• How to setup email account in Android Smartphone
• Configure Exchange ActiveSync on Android Phone or Tablet
• Configure Exchange ActiveSync on Windows Mobile Devices
• Configure Exchange ActiveSync on Windows Phone 7

See all 6 articles

iPad 2

• How to Setup POP email account from iPad
• How to Setup IMAP email account from iPad

Gmail 5

• Fetch Exabytes emails using Gmail
• How to download email in Gmail?
• How to enable POP or IMAP in GMail
• How to Enable Read Receipt in Google Apps
• How to use Gmail to send email from your domain email address

Office 365 1

• Office 365 How-To

Yahoo Mail 1

• Fetch Exabytes emails using Yahoo mail

MAC Mail 3

• Configuring Mac OS X 10.3 Apple Mail
• Configuring Mac OS X Apple Mail
• Enabling SMTP Authentication on Apple Mac

Windows Live Mail 1

• Setting Up Windows Live Mail