Cybersite.com.sg Support Portal

Smartermail 19

• Change your settings in Smartermail
• Create an autoresponder in CloudMail
• How to get the email header from Smartermail
• How to create an email on Smartermail
• Email password reset in Smartermail

See all 19 articles

Outlook 10

• Configure an email on Outlook 2007
• Configure an email on Outlook Express
• Configure an email on Outlook 2003
• Configure an email on Microsoft Office 2016
• How to enable SMTP authentication for Microsoft Outlook 2007

See all 10 articles

Thunderbird 2

• Creating a POP3 Email Account in Mozilla Thunderbird
• Creating an IMAP Email Account in Mozilla Thunderbird

iPhone 1

• Setup email account onto iPhone Mail

Android 1

• How to setup email account in Android Smartphone

Networking troubleshooting tools 3

• Ping plotter
• How to clear your browser cache
• How to use PING command

Support Channel 1

• Submit case via support portal

Network 7

• Ping plotter
• Trace Route
• How to use PING command
• Unix Traceroute and ping program - MTR
• How to Flush DNS Cache From Your Computer?

See all 7 articles

File Transfer Protocol (FTP) 5

• How to access FTP via FileZilla
• How to access FTP via Windows Explorer
• How Do I Configure My FTP Client?
• Error when using FileZilla 3.7.*
• Too many connections (number) from this IP in FileZilla

Website 7

• Force redirect website to the SSL Certification connection using .htaccess file
• URL masking
• How To Clear Your Browser Cache?
• What is browser cache ?
• Taking Screenshot/PrintScreen

See all 7 articles

Cloud Servers 7

• Minimum Space Requirement for Windows 2012
• Getting Started
• Backup Up Your Cloud Server
• Restore Your Cloud Server From a Backup
• Restarting Cloud Server For Upgrade To Take Effect

See all 7 articles

MySQL 2

• Export and import database from linux terminal (SSH)
• How to find Plesk domains exceeding disk quota?

Dedicated 7

• How initiate a FTP connection to the server?
• How to connect to a Linux server using SSH?
• How to connect to windows server using Remote Desktop tool?
• How to disable network discovery (Windows 2008)?
• How to hide my Windows 2003 server from the Microsoft Computer Browser service?

See all 7 articles

Hosting, Website, Scripts 7

• Getting started with Webhosting
• How To Use formmail.cgi
• How initiate a FTP connection to the server?
• SSL Certificate warning when visiting Plesk login page
• Set default page on Linux plesk using htaccess

See all 7 articles

CloudStore 3

• How to create new backup schedule?
• How to install CloudStore Client on my PC?
• How to restore your backup files?

VPS 3

• Blocking SPAM using Blacklist
• How initiate a FTP connection to the server?
• How to connect to windows server using Remote Desktop tool?

HyperV 2

• How to disable network discovery (Windows 2008)?
• How to hide my Windows 2003 server from the Microsoft Computer Browser service?

Windows SSD 2

• How to check your VPS IP Address after provisioning
• Windows SSD Control Panel User Manual

SolusVM 2

• SolusVM Control Panel User Manual (Bootstrap Theme)
• SolusVM Control Panel User Manual (Enhanced Theme)

Virtuozzo 5

• How to connect to a Linux server using SSH?
• How to do a full restore of my VPS via VZPP/PVA control panel?
• How to take a full VPS backup via VZPP/PVA control panel?
• Installing package with YUM
• Set default page on Linux plesk using htaccess

Wordpress 1

• Adding a Blog to Your Site [Video]

Weebly 2

• Plesk PHP Settings
• Weebly Themes not Updating

Migration of Data Center 1

• FAQ - IP change for NS1.NETDNS.NET

DNS 2

• How to add DNS zone in Client Billing Area
• Domain Name Extension with Limitation on Characters

Email Client 2

• Fetch Cybersite emails using Gmail
• How To Get Full E-mail Header in Outlook Express, MS Outlook, Mozilla Thunderbird, Windows Live Hotmail, GMail, Yahoo! Mail, and Apple Mail

Cloud Mail 1

• Setting Up Cloud Mail

General 5

• All about Email Spoofing
• Understanding Email Spoofing
• Sample script/coding for PHP/ASP contact form with SMTP authentication
• Compromised Email Account Recovery
• Email Forwarding Policy

Office 365 6

• Office 365 Admin Setup using Setup Wizard
• Add a domain to Office 365
• Assign Office 365 License to User Accounts
• Set up Office 365 for Business Essentials Plan
• Set up Office 365 for Business Plan

See all 6 articles

cPanel 70

• How to check Inodes usage in Linux hosting package
• Inode Usage
• What is Softaculous
• How to access and install applications in Softaculous
• Procedures To Change of Hosting Platform (Windows to Linux or vice versa)

See all 70 articles

WebsitePanel 37

• How to point domain to Shopify with WebSitePanel
• How to point domain to Weebly with WebSitePanel
• How to point domain to Wix from WebSitePanel
• Manual installation of WordPress in Website Panel
• How to change password in Website Panel

See all 37 articles

Web Host Manager (WHM) 2

• Setting up Google Apps Mail from WHM
• WHM - Initial Setup Guide

MSPControl Panel 1

• Creating A Customer/ User Account in MSPControl Panel

SolidCP 2

• How to use Forgot Password option in SolidCP
• How to reset control panel password after login in SolidCP

Sucuri Firewall Protection 1

• How to Enable Sucuri Firewall Protection

Dedicated Server / VPS / Co-location 1

• How to retrieve your Plesk License Activation Key

General 1

• Managing Sub-Contact/s in Cybersite Billing System

Attachment Scam 1

• Sample of Attachment Scam

Checkup Scam 1

• Sample of Checkup Scam

E-Payment Scam 1

• Sample of E-Payment Scam

Webmail - cPanel 15

• How to view complete email header in Horde Webmail, Roundcube Webmail, and SquirrelMail Webmail
• How to access to cPanel and Webmail in Linux hosting
• Differences : Horde, SquirrelMail, and RoundCube Webmail ?
• Creating cpanel User/Account Level Filtering to move the Email to Junk folder
• Creating cpanel User/Account Level Filtering to filter certain keyword

See all 15 articles

Smartermail v15 - Windows 19

• How to get email header from Smartermail
• How to change Smartermail password according to new password policy
• How to override default spam filtering rules and Adding Trusted Sender from Smartermail
• Greylisting on SmarterMail
• Migrate Mailbox data from Third Party Mail servers to SmarterMail

See all 19 articles

Email Client 42

• How To Get Full E-mail Header in Outlook Express, MS Outlook, Mozilla Thunderbird, Windows Live Hotmail, GMail, Yahoo! Mail, and Apple Mail
• How to setup POP3 Email Account in iPad
• How to setup IMAP email account in iPad
• How to setup email account in iPhone
• How to setup email account in Microsoft Outlook 2013

See all 42 articles

General 23

• Discontinue of TM E-Mail services
• Default TXT record for Google Apps Mail
• What is the maximum email size and attachment I can sent out at a time?
• Email Forwarding Policy
• How to verify if SPF record is setup correctly

See all 23 articles

Smartermail v16 - Windows 22

• Create email account in SmarterMail v16
• Reset email account password by Admin account in SmarterMail v16
• Adjust email space for email account in Smartermail v16
• How to get email header from Smartermail v16
• How to create email signature in Smartermail v16

See all 22 articles

Office 365 0

Business Email 16

• Attachment Size Limits
• Business Email Webmail Access
• Calendar Appointments
• Changing Passwords
• Checking Mailbox Size Usage

See all 16 articles

Business Email ActiveSync 3

• Setting up ActiveSync account in iOS8
• Setting up ActiveSync in Outlook 2013
• What is ActiveSync, and do I need it?

Email 25

• About Email
• Enable submission SMTP port (587)
• How to view message headers from the email?
• Importing Contacts into Webmail (Horde)
• Increase Courier-IMAP connections on Linux server within plesk

See all 25 articles