Cybersite.com.sg Support Portal

Smartermail 19

• Change your settings in Smartermail
• Create an autoresponder in CloudMail
• How to get the email header from Smartermail
• How to create an email on Smartermail
• Email password reset in Smartermail

See all 19 articles

Networking troubleshooting tools 3

• Ping plotter
• How to clear your browser cache
• How to use PING command

Support Channel 1

• Submit case via support portal

DNS 3

• How to add DNS zone in Client Billing Area
• Domain Name Extension with Limitation on Characters
• Update domain nameservers via Client Area

Email Client 2

• Fetch Cybersite emails using Gmail
• How To Get Full E-mail Header in Outlook Express, MS Outlook, Mozilla Thunderbird, Windows Live Hotmail, GMail, Yahoo! Mail, and Apple Mail

Cloud Mail 1

• Setting Up Cloud Mail

General 5

• All about Email Spoofing
• Understanding Email Spoofing
• Sample script/coding for PHP/ASP contact form with SMTP authentication
• Compromised Email Account Recovery
• Email Forwarding Policy

Microsoft 365 7

• Microsoft 365 Admin Setup using Setup Wizard
• Add a domain to Microsoft 365
• Assign Microsoft 365 License to User Accounts
• Set up Microsoft 365 for Business Basics Plan
• Set up Microsoft 365 for Apps for business plan

See all 7 articles

Sucuri Firewall Protection 1

• How to Enable Sucuri Firewall Protection

Dedicated Server / VPS / Co-location 1

• How to retrieve your Plesk License Activation Key

General 14

• Managing Sub-Contact/s in Cybersite Billing System
• Change Primary Contact Email in Cybersite Billing System
• How to generate Support PIN
• Security Question in Cybersite Billing System
• Mobile Number in Cybersite Billing System

See all 14 articles

Domain/Hosting Renewal 3

• Billing System "Disable Auto-Renew" Function
• Domain Payment Reminder
• How To Renew Domain Name Before Expiry Date?

Attachment Scam 1

• Sample of Attachment Scam

Checkup Scam 1

• Sample of Checkup Scam

E-Payment Scam 1

• Sample of E-Payment Scam

.sg Domain Name 2

• .SG domain FAQs
• SGNIC Domain Lock

Network 10

• Ping plotter
• Trace Route
• How to use PING command
• Unix Traceroute and ping program - MTR
• How to Flush DNS Cache From Your Computer?

See all 10 articles

File Transfer Protocol (FTP) 5

• How to access FTP via FileZilla
• How to access FTP via Windows Explorer
• How Do I Configure My FTP Client?
• Error when using FileZilla 3.7.*
• Too many connections (number) from this IP in FileZilla

Website 7

• Force redirect website to the SSL Certification connection using .htaccess file
• URL masking
• How To Clear Your Browser Cache?
• What is browser cache ?
• Taking Screenshot/PrintScreen

See all 7 articles

Cloud Servers 7

• Minimum Space Requirement for Windows 2012
• Getting Started
• Backup Up Your Cloud Server
• Restore Your Cloud Server From a Backup
• Restarting Cloud Server For Upgrade To Take Effect

See all 7 articles

MySQL 2

• Export and import database from linux terminal (SSH)
• How to find Plesk domains exceeding disk quota?

Dedicated 8

• Create a phpinfo page
• How initiate a FTP connection to the server?
• How to connect to a Linux server using SSH?
• How to connect to windows server using Remote Desktop tool?
• How to disable network discovery (Windows 2008)?

See all 8 articles

Hosting, Website, Scripts 7

• Getting started with Webhosting
• How To Use formmail.cgi
• How initiate a FTP connection to the server?
• SSL Certificate warning when visiting Plesk login page
• Set default page on Linux plesk using htaccess

See all 7 articles

CloudStore 3

• How to create new backup schedule?
• How to install CloudStore Client on my PC?
• How to restore your backup files?

VPS 3

• Blocking SPAM using Blacklist
• How initiate a FTP connection to the server?
• How to connect to windows server using Remote Desktop tool?

HyperV 2

• How to disable network discovery (Windows 2008)?
• How to hide my Windows 2003 server from the Microsoft Computer Browser service?

Windows SSD 2

• How to check your VPS IP Address after provisioning
• Windows SSD Control Panel User Manual

SolusVM 2

• SolusVM Control Panel User Manual (Bootstrap Theme)
• SolusVM Control Panel User Manual (Enhanced Theme)

Virtuozzo 5

• How to connect to a Linux server using SSH?
• How to do a full restore of my VPS via VZPP/PVA control panel?
• How to take a full VPS backup via VZPP/PVA control panel?
• Installing package with YUM
• Set default page on Linux plesk using htaccess

Wordpress 2

• Adding a Blog to Your Site [Video]
• How to force WordPress with SSL connection

Weebly 2

• Plesk PHP Settings
• Weebly Themes not Updating

Migration of Data Center 1

• FAQ - IP change for NS1.NETDNS.NET

Opencart 1

• How to force Opencart to work with HTTPS

Magento 1

• SSL on Magento version 1.9

Webmail - cPanel 13

• How to view complete email header in Horde Webmail and Roundcube Webmail
• Change Email Password Through Horde Webmail
• How to access to cPanel and Webmail in Linux hosting
• Creating an auto responder from Webmail
• To remove horde deleted email instead of marking them with a strike line.

See all 13 articles

Smartermail v15 - Windows 19

• How to get email header from Smartermail
• How to change Smartermail password according to new password policy
• How to override default spam filtering rules and Adding Trusted Sender from Smartermail
• Greylisting on SmarterMail
• Migrate Mailbox data from Third Party Mail servers to SmarterMail

See all 19 articles

General 29

• My Email Delivered to Spam Folder of Google
• Discontinue of TM E-Mail services
• Default TXT record for Google Apps Mail
• What is the maximum email size and attachment I can sent out at a time?
• Email Forwarding Policy

See all 29 articles

Smartermail v16 - Windows 23

• Create email account in SmarterMail v16
• Reset email account password by Admin account in SmarterMail v16
• Adjust email space for email account in Smartermail v16
• How to get email header from Smartermail v16
• How to create email signature in Smartermail v16

See all 23 articles

cPanel 75

• cPanel services and ports
• A DNS entry for "xxx.com' already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed.
• How to create Addon Domain in cPanel
• Announcement - Box Trapper removal from cPanel
• How Do I Back Up My Site in cPanel

See all 75 articles

WebsitePanel 40

• WebSitePanel DNS ZoneHosting
• How to point domain to Shopify with WebSitePanel
• How to Point Domain to Weebly with WebSitePanel
• Enable/View Statistic in Website Panel
• How to point domain to Wix from WebSitePanel

See all 40 articles

Web Host Manager (WHM) 24

• Setting up Google Apps Mail from WHM
• WHM - Initial Setup Guide
• Reset Password through WHM
• How to Login into WHM Control Panel
• Checking Server Information in WHM Control Panel

See all 24 articles

MSPControl Panel 35

• Creating A Customer/ User Account in MSPControl Panel
• How to add a domain in MSPControl Panel
• Creating A FTP Account In MSPControl Panel
• How to Enable/Disable Mail Forwading Function (MSPControl Panel)
• How to Create Peer Account

See all 35 articles

SolidCP 24

• How to use Forgot Password option in SolidCP
• How to reset control panel password after login in SolidCP
• How to access Database via Control Panel?
• How to create MySQL database in SolidCP?
• How to Add an FTP account in SolidCP

See all 24 articles

Plesk 22

• How to Delete Domain and Subdomain in Plesk Control Panel
• How to Create Email in Plesk
• How to Login into Plesk
• How to Remove Users Role in Plesk
• How to Edit Users Role in Plesk

See all 22 articles

Outlook 32

• How To Get Full E-mail Header in Outlook Express, MS Outlook, Mozilla Thunderbird, Windows Live Hotmail, GMail, Yahoo! Mail, and Apple Mail
• How to Setup an POP3 account on Outlook 2007
• Configure an email on Outlook Express
• Configure an email on Outlook 2003
• Configure an IMAP account in Microsoft Outlook 2016

See all 32 articles

Thunderbird 6

• Difference between IMAP and POP3
• Switch from POP to IMAP account
• Blocking a Sender (Thunderbird)
• Creating a POP3 Email Account in Mozilla Thunderbird
• Creating an IMAP Email Account in Mozilla Thunderbird

See all 6 articles

iPhone 5

• Setup email account onto iPhone Mail
• How to setup email account in iPhone
• Configure Exchange ActiveSync on the iPhone
• How to enable SMTP authentication in iPhone
• iPhone / iPad CalDav Sync with Linux Horde Webmail

Android 14

• How to Archive Emails [Bluemail]
• How to Reply without Quoting Original Text
• How to request Read Recipient [Bluemail]
• How to set up delayed email delivery (Android)
• How to change Cluster Settings [Bluemail]?

See all 14 articles

iPad 2

• How to Setup POP email account from iPad
• How to Setup IMAP email account from iPad

Gmail 5

• Fetch emails using Gmail
• How to download email in Gmail?
• How to enable POP or IMAP in GMail
• How to Enable Read Receipt in G Suite
• How to use Gmail to send email from your domain email address

Office 365 1

• Office 365 How-To

Yahoo Mail 1

• Fetch emails using Yahoo mail

MAC Mail 3

• Configuring Mac OS X 10.3 Apple Mail
• Configuring Mac OS X Apple Mail
• Enabling SMTP Authentication on Apple Mac

Windows Live Mail 1

• Setting Up Windows Live Mail

Web Security 5

• How to handle Google Attack Site Report?
• How to deal with "This site may be hacked" message
• Why Google Blacklist? How to resolve?
• Compromised Websites Recovery
• Verification of Site with Google Search Console & Indexing Options

Sitelock 1

• How to login to SiteLock dashboard?

SpamExperts 21

• SpamExpert general FAQ Questions
• How To Enter SPAM Expert Dashboard
• How to Report Spam in Spam Expert
• How To Check Incoming Mail Logs In SPAM Expert
• How To Check Quarantine Email In SPAM Expert

See all 21 articles

SSL 5

• What is SSL ?
• SSL purposes
• Purchasing SSL Certificate Information
• How to resolve unsecured content Warning on SSL
• What should I do if I receive AutoSSL Expiry Notification

goMobi 2

• What Is GoMobi Website and how it work
• How to access gomobi via client area

Content Delivery Network (CDN) 6

• What Is CDN
• How to add the CDN resources
• How to Enable CDN for Static Website
• How to Enable CDN for WordPress
• How to Enable CDN for Joomla

See all 6 articles

Acronis Backup Cloud 30

• Firewall Access Ports
• Installing Acronis Backup Cloud Windows / Linux / Mac Agents
• Uninstalling Acronis Backup Cloud Windows / Linux / Mac Agents
• Manual Uninstallation of Backup Client for Linux
• Create Backup Policy To Backup Your Server / VM / PC

See all 30 articles

Cloudflare 161

• Getting Started with Cloudflare
• Changing domain nameservers to Cloudflare
• Whitelist Cloudflare IP addresses
• Cloudflare Dashboard
• Create Cloudflare account and add a website

See all 161 articles

R1Soft 2

• Getting to know your R1Soft Restore Backups
• R1Soft Restore Backups - Restoring or Downloading Particular Files

Sucuri Firewall Protection 1

• How to Enable Sucuri Firewall Protection

Imunify360 1

• Access to Website blocked

2FA 1

• Windows Host MFA Protection