Date: 2nd Dec 2020
Time: 05:15 PM SGT
Disruption update:Web service for this server is now responding and will now resume their operations smoothly without any noticeable service impact.
==================
Time: 03:55 PM SGT
Disruption update:The server is back online but the web service is still not responding. Our team is investigating on the issue.
==================Date: 2nd Dec 2020
Time: 02:29 PM SGT
Disruption update:BMR process currently running at 4.43%
Time: 01:29 PM SGT
Disruption update:BMR process currently running at 2.96%
Time: 12:30 PM SGT
Disruption update:BMR process currently running at 1.6%
Time: 11:29 AM SGT
Disruption update:We found issue on the server and performing Bare-Metal Restore (BMR)
What is BMR?
A bare metal restore is a type of data recovery technique to restore our client application / user data from a backup sources.
==================Dear Valued Customers,
*** Only clients hosted under sengkang.zonecybersite.com server will be affected ***
Time: 10:30 AM SGT
ETA: NA
Service Disruption Details:
We've found the server cannot boot into Windows. We scanning the disk now. Repair progress shall keep update under this announcement portal.
Service Disruption Affects:
During the service disruption period, all services will not be available until its completed.
Best Regards,
Support Team
......................................
Technical Support Department
Theovilian Costimarly Noiya
Date: 2nd Dec 2020
Time: 05:15 PM SGT
Disruption update:
Web service for this server is now responding and will now resume their operations smoothly without any noticeable service impact.
==================
Date: 2nd Dec 2020
Time: 03:55 PM SGT
Disruption update:
The server is back online but the web service is still not responding. Our team is investigating on the issue.
==================
Date: 2nd Dec 2020
Time: 02:29 PM SGT
Disruption update:
BMR process currently running at 4.43%
==================
Date: 2nd Dec 2020
Time: 01:29 PM SGT
Disruption update:
BMR process currently running at 2.96%
==================
Date: 2nd Dec 2020
Time: 12:30 PM SGT
Disruption update:
BMR process currently running at 1.6%
==================
Date: 2nd Dec 2020
Time: 11:29 AM SGT
Disruption update:
We found issue on the server and performing Bare-Metal Restore (BMR)
What is BMR?
A bare metal restore is a type of data recovery technique to restore our client application / user data from a backup sources.
==================
Dear Valued Customers,
*** Only clients hosted under sengkang.zonecybersite.com server will be affected ***
Date: 2nd Dec 2020
Time: 10:30 AM SGT
ETA: NA
Service Disruption Details:
We've found the server cannot boot into Windows. We scanning the disk now. Repair progress shall keep update under this announcement portal.
Service Disruption Affects:
During the service disruption period, all services will not be available until its completed.
Best Regards,
Support Team
......................................
Technical Support Department