[COMPLETED] Service Disruption - SSL warning on mailsecure.cybersite.com.sg

Date: 16th Nov 2020

Time: 11:30 AM SGT


Service disruption updates: 

The SSL certificate of the server has been successfully renewed. Those affected by this issue can change the server hostname back to mailsecure.cybersite.com.sg under email client


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Dear valued client,


Date: 16th Nov 2020

Time: 10:04 AM SGT

ETA: N/A

*** Only client hosted under mailsecure.cybersite.com.sg will be affected ***

Service disruption details: 

The SSL certificate under aforementioned server expired and we are still waiting vendor to renew the cert. Those who using Outlook with SSL connection might being prompt with warning at the moment.


We are changing the server hostname from mailsecure.cybersite.com.sg to mailsecure.zonecybersite.com temporarily and the SSL should run by now. 


Service disruption affects:
For those using mailsecure.cybersite.com.sg in email client may update accordingly.

If you have any difficulties, please do not hesitate to contact our 24x7 technical support team (Department: Technical Support) via livechat or by submitting a ticket at (https://support.cybersite.com.sg/en/support/tickets/new).



Best Regards,  


Support Team 

...................................... 

Technical Support Department