Date: 30th June 2020
Time: 11.50AM SGT
Phone system has been recovered and operate smoothly without any noticeable service impact.
Dear Valued Customers,
Date : 30th June 2020
Time : 11:05 AM SGT
ETA : N/A
Services disruption Details:
Please be informed that our phone system have been reportedly seeing some issues to route the calls to the agent correctly and the matter has been escalated to the local provider for further investigation.
For the time being, please reach out to us via our support email channel at firstname.lastname@example.org for further assistance.
Support service will still available under helpdesk ticketing channel, please reach us via helpdesk portal
Our helpdesk support is available 24×7.
Thank you very much for your attention.
Services Disruption - Phone support