[COMPLETED] Scheduled Network Maintenance - Rack Switch Replacement

Date: 4th April 2020
Time: 12.30 AM SGT

 

Maintenance Update:

 Scheduled maintenance of  Rack switch Replacement is successfully completed on the affected servers,  all services are up and will now resume their operations without any  noticeable service impact.

 

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Dear Valued Customers,


Date: 4th April 2020
Time: 12.00 AM SGT
ETA: 30 mins - 1 hour

Maintenance details:
It is found that some of the port under one of CSPL rack randomly flapping which caused packet lost and immediate replacement is required. The affected host as below

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ssdvps01.zonecybersite.com
ssdvps02.zonecybersite.com
hv01.zonecybersite.com
hv02.zonecybersite.com
hv03.zonecybersite.com
hv04.zonecybersite.com
hv05.zonecybersite.com
pridns.cyber-site.com.sg
secdns.cyber-site.com.sg
ns1.spidertrackers.com
ns2.spidertrackers.com 
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During the process, there will be network downtime around 30 minutes where all the server services will be unavailable. 


Please do not hesitate to contact us by creating a Helpdesk Ticket at https://support.cybersite.com.sg if you have any inquiries regarding this maintenance exercise.

Best Regards,

Support Team
......................................
Technical Support Department