[COMPLETED] Scheduled Server maintenance: Relocation

Date: 14th Nov 2018
Time: 6:45PM SGT


Maintenance Update:

Scheduled server relocation maintenance has been completed on the affected server, all services are up and will now resume their operations without any noticeable service impact.


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Dear Valued Clients,

Greetings from EXABYTES!


As part of our continuous commitment to provide better services and better hosting experience to our valued clients, Exabytes will be carrying out a server consolidation exercise.
 We will be moving cloudbiz23193 server from the present rack to a new rack at the following date/time:

Date: 14th Nov 2018
Time: 5:00PM SGT
ETA: 2 hours

Maintenance affect
All clients hosted under cloudbiz23193 server will be affected by this relocation maintenance.

What will happen during the migration?
 


1. We will shut down and unplug the server, and move it to the new rack.

2. A downtime is to be expected during the server migration exercise.

3. There will be NO changes of IP addresses to your hosting account/server upon the completion of the migration.


What Are The Things You Need To Prepare?


 We recommend all clients to run a full data backup of their services with us to the local desktop/laptop/external drive as an extra precaution for this major migration exercise.


Once again, we thank you for your wonderful support, understanding and great patience.


If you have any concerns or questions about this migration exercise, please feel free to contact us at support@cybersite.com.sg


Best Regards,

Support Team
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Technical Support Department