Announcement: CSPL Servers Migration

Dear Valued Clients,

Greetings from Cybersite!


Migration Detail

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Date: 27th Oct 2018

Time: 10.00 PM SGT

ETA: 6 hours


As part of our continuous commitment to provide better services and better hosting experience to our valued clients, CSPL will be moving server physically at above date/time.


Where is the migration destination?

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We will be moving all our servers from from current level to another level within the same infrastructure. 


Reasons of major server migration

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More space for future growth and support for your businesses - the space on the new floor will allow us to host more racks. 


This provides sufficient space to support any expansion of our valued clients’ hosting requirements with immediate availability.


Who will be affected?

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All CSPL clients will be affected by this major server migration exercise. 


This includes Shared Hosting and VPS Clients, Cloud Subscribers, Dedicated Server Clients, Co-location Clients, Resellers, etc.


IMPORTANT NOTE: To receive the latest updates from us, please ensure your contact details in our Client Billing System are up to date.


What will happen during the migration?

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1. We will shut down and unplug the servers, and move them from their respective floors to the new level.


2. A downtime is to be expected during the migration exercise. Please be assured that we will keep you informed of the migration exercise BEFORE, and AFTER the migration.


3. There will be NO changes of IP addresses to your hosting accounts/servers upon the completion of the migration.


What Are The Things You Need To Prepare?

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We recommend all clients to run a full data backup of their services with us to the local desktop/laptop/external drive as an extra precaution for this major migration exercise.


Once again, we thank you for your wonderful support, understanding and great patience.


Upon completion of this migration and consolidation exercise, we look forward to providing you with a better service and a better hosting experience with us.


Please feel free to contact our team even later on in case you need help during this transition period via phone: +65 6727-2276 or drop a mail  into support@cybersite.com.sg
 
Best Regards,
 
Support Team,  
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Technical Support Department