[COMPLETED] Services Disruption - cloudmail - 101 43.227.231.101

Date: 16th Aug  2018

Time: 07:20 PM SGT


Service Disruption Update:

Our team has recovered the mail services issue on the affected server. Mail services will now resume their operations smoothly without any noticeable service impact.


================

Date: 16th Aug  2018

Time: 06:00 PM SGT


Service Disruption Update:

The mail services recovery process is running on the server. We will keep the progress update time to time under this announcement.


=================

Date: 16th Aug  2018

Time: 04:30 PM SGT


Service Disruption Update:

The mail services recovery process is running on the server. We will keep the progress update time to time under this announcement.


=================

Dear Valued Customers,


Date: 16th Aug  2018

Time: 03:00 PM SGT

ETA : N/A


*** Only client's mail service hosted on cloudmail101 will be affected ***


Service Disruption Details:

Our monitoring system has detected the Mail services for this server has not been responding and our concerned team is checking the issue. 


We will perform a detail checking on the server and post other updates once it become available.


Service Disruption Affects:

During the service disruption period Mail services will not be available and Web service is running as usual.


Best Regards,


Support Team

.....................................

Technical Support Department