Date: 25th Jun 2018
Time: 6.00 AM SGT
Scheduled Network Maintenance process has been completed on aforementioned time for service rectification.
Dear Valued Customers,
*** Only clients host under shared hosting environment with the specified range get affected ***
Date: 24th Jun 2018
Time: 1 AM - 6 AM SGT
ETA: 2 hours
Affected Server :
Server with IP range 220.127.116.11 - 18.104.22.168
We have notified by uplink provider (Starhub) that network maintenance task will be carry out on aforementioned time for service rectification.
During maintenance window, shared hosting account that hosted under the affected IP range shall experience difficulty of access to all services.
How to check if your website host under the affected web server?
Perform a PING on your administrate domain eg: www.yourdomain.com and verify the return result if match the IP stated above.
Please do not hesitate to contact us by creating a Helpdesk Ticket at https://support.cybersite.com.sg/en/support/home if you have any enquiries regarding this maintenance event. Thank You!
Technical Support Department