[COMPLETED] Service disruption - mail233.cybersite.com.sg 43.227.231.130
Gaveen Khor
started a topic
8 months ago
Date: 21st Jun 2018 Time: 4.50 PM SGT ETA: N/A
Service disruption update:
BMR process is complete.
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Date: 21st Jun 2018 Time: 4.00 PM SGT ETA: N/A
Service disruption update:
BMR process is still running at 85% at the moment.
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Date: 21st Jun 2018 Time: 12.01 PM SGT ETA: N/A
Service disruption update:
BMR process is still running at 40% at the moment.
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Date: 21st Jun 2018 Time: 8.00 AM SGT ETA: N/A
Service disruption update:
BMR process is still running and our team will monitor on the status closely.
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Date: 21st Jun 2018 Time: 4.00 AM SGT ETA: N/A
Service disruption update:
Due to the large amount of data, BMR process is still running at backend.
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Date: 21st Jun 2018 Time: 12.01 AM SGT ETA: N/A
Service disruption update:
BMR process is still running.
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Date: 20th Jun 2018 Time: 6.00 PM SGT ETA: N/A
Service disruption update:
Our team have found file system is corrupted. We are going to perform BMR (Bare metal restore) to another server.
What is BMR?
Bare metal restore is a type of data recovery technique to restore our client application / user data from a backup sources.
Mail services will not be available during BMR.
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Dear Valued Customers,
Date: 20th Jun 2018 Time: 3.44 PM SGT ETA: N/A
Service disruption details : Our monitoring system has detected mail services for this server is not stable and we will perform a details check on the mail server.
Service disruption Affects: During the service disruption period, there will be an intermittent performance issues on the mail services.
Gaveen Khor
Date: 21st Jun 2018
Time: 4.50 PM SGT
ETA: N/A
Service disruption update:
BMR process is complete.
============
Date: 21st Jun 2018
Time: 4.00 PM SGT
ETA: N/A
Service disruption update:
BMR process is still running at 85% at the moment.
============
Date: 21st Jun 2018
Time: 12.01 PM SGT
ETA: N/A
Service disruption update:
BMR process is still running at 40% at the moment.
===========
Date: 21st Jun 2018
Time: 8.00 AM SGT
ETA: N/A
Service disruption update:
BMR process is still running and our team will monitor on the status closely.
============
Date: 21st Jun 2018
Time: 4.00 AM SGT
ETA: N/A
Service disruption update:
Due to the large amount of data, BMR process is still running at backend.
============
Date: 21st Jun 2018
Time: 12.01 AM SGT
ETA: N/A
Service disruption update:
BMR process is still running.
===========
Date: 20th Jun 2018
Time: 6.00 PM SGT
ETA: N/A
Service disruption update:
Our team have found file system is corrupted. We are going to perform BMR (Bare metal restore) to another server.
What is BMR?
Bare metal restore is a type of data recovery technique to restore our client application / user data from a backup sources.
Mail services will not be available during BMR.
=========
Dear Valued Customers,
Date: 20th Jun 2018
Time: 3.44 PM SGT
ETA: N/A
Service disruption details :
Our monitoring system has detected mail services for this server is not stable and we will perform a details check on the mail server.
Service disruption Affects:
During the service disruption period, there will be an intermittent performance issues on the mail services.
Please do not hesitate to contact us by creating a Helpdesk Ticket at https://support.cybersite.com.sg/en/support/home if you have any enquiries regarding this services disruption. Thank You!
Best Regards,
Support Team
............................
Technical Support Department